Get Help
Our offices will be closed to all community members beginning Wednesday, March 18. If you are looking for program assistance, please email clients@momhelps.org and someone will respond.
Please visit our Coronavirus update page to learn about all of the changes to our programs.
We try to connect you with the assistance, care and concern you need to get you through a crisis.
location and contact information
Service Area
MOM serves all of the Middleton Cross Plains School District, and the part of the west side of Madison (west of Midvale Blvd and north of the beltline.)
Make an Appointment
For all of our services, please call first to make an appointment.
Eligibility for Food Pantry, Clothing Center, and Housing Assistance Programs
If you live in our service area and are in need of the Food Pantry, help with clothing, housing assistance or any of our seasonal programs, you must meet with one of our case managers at the MOM Main Offices to register. At this meeting, a MOM Case Manager may provide other resources based upon your individual needs.
Please call to make an appointment.
Eligibility for Seniors Program
In order to be eligible for the Seniors Program, you must live within MOM's Service Area and be 60 or older. There are no income limits.
Please contact the Seniors Program Manager for more information at 608-826-3410.
Food Pantry
MOM's Food Pantry is one of the largest in Dane County. Open six days per week, clients can use the pantry as off as they need, effectively ending hunger for anyone living in our Service Area.
Other Food Programs
In order to make sure we are reaching all people in need in our community, MOM operates several other Food Programs, including a Mobile Food Pantry and several Food Pantry Gardens.
Housing Assistance
Through the Stable Housing program, Case Managers provide housing assistance and budget counseling to help prevent eviction and maintain long term stable housing.
Clothing Center
Gently used clothing and linens are provided free of charge through the Clothing Center, serving more than 4,000 people per month and helping our customers stretch their limited dollars.
Other Assistance and Collaborations
MOM provides other forms of assistance to provide help during emergencies. We also collaborate with many outside agencies, organizations and businesses to provide the best possible assistance and support.
Seniors Program
Research shows that people who remain in their homes live longer, happier lives. The Seniors Program keeps Seniors (age 60+) independent by providing several services.
Back to School Program
We want to ensure that children from low-income families in our area receive the tools they need to succeed in school. This includes backpacks stuffed with grade level supplies for children in Pre-K through high school and supplies for college students.
Thanksgiving Baskets
Our Thanksgiving program offers all the fixings for a lovely Thanksgiving meal to 300 families in the MOM service area.
Winter Wishes
The Winter Wishes program matches donors with hundreds of MOM client families who would otherwise be without gifts during the holiday season.
Frequently Asked Question
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What do I need to bring to an appointment?
Please bring proof of your address (a current utility bill or copy of your lease), proof of income (paycheck stubs, Unemployment Compensation, Social Security Statement, child support statement, etc), and identification for yourself and everyone who lives in your household (photo IDs for adults and birth certificates or social security cards for children).
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What if I don't have all of the necessary information?
Please speak with a MOM Case Manager for ideas on how to get what is needed.
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I lost my ID. Can MOM help me pay for another one?
Potentially, if you are otherwise eligible for MOM services. Speak with a Case Manager for more information.
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Can I get a ride?
We only have ride services through the Senior Program.
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Can I get a bus ticket out of town (Greyhound, etc.)?
We do not have resources to provide these tickets.
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Does MOM help with phone bills?
No, this type of assistance is not available. A Case Manager can discuss other types of assistance that are available.
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Can I use the Food Pantry the day of my appointment?
Yes, as long as the Food Pantry is still open that day. Once you see a MOM Case Manager and they say you are eligible, you may begin using the Pantry. MOM's office does have a limited number of emergency food bags available when the Food Pantry is closed.
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How may days do I need to wait for an appointment?
We do our best to schedule appointments as quickly as possible. In most cases you are able to get in to see someone within a week.
Other Services in the Community
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If we can't provide the assistance you need, these resources may help:
United Way 211 - When you need help and don't know where to turn simply dial 2-1-1 to reach a Community Resource Specialist. They can provide additional resources about jobs, housing, food pantries, shelters and more.
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Housing Assistance
Community Action Coalition - 608-246-4730
DIGS program of Porchlight - 608-252-8522
Dane County Emergency Assistance Program - 608-242-4599
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Shelter
Dane County Coordinated Entry System for Emergency Shelter - 608-826-8019
Salvation Army (Single women and families) - 608-256-2321
Porchlight (Single men) - 608-257-2534
Briarpatch Helpline for homeless youth - 608-251-6211
DAIS - 608-251-1237
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Senior Assistance
Middleton Senior Center - 608-831-2373
RSVP of Dane County - 608-238-7787
Madison Senior Center - 608-266-6581
ADRC - 608-240-7400
Volunteer Opportunities
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