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Frequently Asked Questions about Volunteering

Frequently Asked Questions about Volunteering

Volunteers are the heart of MOM and dedicated over 35,000 hours of service in 2019 to help their neighbors. Volunteers do vital work and make MOM programs so effective. Our Distribution Center (Food Pantry and Clothing Center) is open year-round and helps many in our community who are struggling to meet basic needs. Our Seniors Program provides transportation to elderly clients and performs light indoor/outdoor household chores to help them remain independent in their homes. 

By volunteering for MOM, you are:

  • Helping prevent homelessness and end hunger in your community
  • Using your talents and skills to improve the lives of others
  • Feeling the personal rewards that come with helping others
  • Trying new activities and/or learning new skills
  • Meeting new people and making new friends as you use your time to help others


Who do I contact if I still have questions after reading the FAQ ?

Still have questions? Please contact MOM's Volunteer Program Manager, Pam Higham, at 608-826-3409 or

FAQs about MOM's Volunteer Program

  • Our Current List of Volunteer Opportunities provides detailed information about each opportunity. Browse through the listing to determine the best fit for your interests, talents, and your availability. 


    Individual opportunities


  • Our current volunteers have a variety of backgrounds, races, experiences, skills, and talents.

  • You can volunteer weekly, every other week, monthly, or on-call. A minimum general availability commitment of six months is ideal. Most of our on-going volunteer opportunities occur during between 9 am and 4:30 pm during the work week and on Saturdays from 9 am to 12 pm.

    In addition, MOM holds Special Events at several times during the year, usually in the evenings, and these are opportunities to volunteer on a one-time only basis for a few hours.  

  • After reviewing the volunteer positions on our website, if you see an opportunity that interests you, please fill out the volunteer inquiry form linked in the individual volunteer opportunity listing.

    Once received, we will respond with information about next steps that will include successfully completing the following: 

    1. Volunteer Application Form
    2. Background Check
    3. Interview/orientation with the Volunteer Program Manager 
    4. Reading the MOM Volunteer Information Handbook and signing the acknowledgment form.
    5. Completing the MOM Volunteer Onboarding: Racial Equity online training (25-30 minutes)
    6. Training with a member of MOM staff and/or an experienced MOM volunteer
  • Ending hunger and preventing homelessness requires all possible helping hands, but some volunteer opportunities are not suited to children and have minimum age requirements. 

    Our minimum volunteer age is 12 years. Volunteers aged 12-15 must volunteer with an adult. Volunteers aged 16-17 are often able to volunteer independently, if desired.

    If a future MOM volunteer under the age of 12 wants to help, consider these ways to help: 

    • Organize a food or clothing drive and bring the items in to MOM. 
    • Plant a garden or a row in your garden for MOM, then donate the produce to MOM’s food pantry
    • Host a lemonade stand for MOM, and donate the proceeds
    • Be creative and think of a fundraiser idea for MOM, and donate the proceeds
  • It is wonderful when a family wants to volunteer together! One opportunity is to help with seasonal outdoor chores for seniors. For more information, please contact Pam at or 608.826.3409.

    You are also invited to check the group or special events opportunities for other options.


  • Here are some ways to get involved, great for all ages:

    • Organize a food or clothing drive and bring the items in to MOM. Look at the Top Ten Needs list for ideas.
    • Plant a garden or a row in your garden for MOM, then donate the produce to MOM’s food pantry.
    • Host a lemonade stand for MOM, and donate the proceeds.  Other creative ideas include backyard movie nights, paper airplane flying contests, and more.


  • For the safety of our guests, volunteers, and staff, we conduct annual background checks for all adult volunteers. 

  • Each volunteer program has a customized training program. Some positions require more training than others. During your interview/orientation with the Volunteer Program Manager, you will learn more about specific training requirements.

  • No. All individual volunteers need to be pre-registered and approved prior to beginning to volunteer on a regular basis. 


  • Don't have the time to volunteer for MOM on a regular basis, but still want to help occasionally at a one-time event?

    Consider helping at one or more of our Special Events or Seasonal Programs, held periodically throughout the year (e.g. Back-to-School Program (August), Thanksgiving Food Distribution, or the Holiday Art Market (December).

    To learn more, join our Volunteer eList to hear about such opportunities.


  • Please complete the Group Volunteer Inquiry Form to receive information about current group volunteer opportunities at MOM!


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